Engineering students or people interested to learn more about ICT Operations.
- Operations of a Telecom Service Provider
- Basic function of OSS/BSS
- Core operational processes and its functional components
- Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance
- DPI, Policy Management, Data Sharing
- Functional relation between OSS and BSS
- Vertical Operational Processes
- Operations Support & Readiness
- Horizontal Operational Processes:
- Service Management & Operations
- Resource Management & Operations
- Supplier/Partner Relationship Management.