Operation_Support_System

Operation Support System – OSS

4.24 out of 5 based on 89 customer ratings
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Course Duration: 2 hours
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Operation Support System : In simple words, OSS is a set of systems used to support day to day activities of a telecom service provider which includes order management, service management, network management and billing systems. These support systems are put in place to minimize the providers operating expenses and at the same time, optimize or enhance the system performance, productivity, and availability.

Operation Support System ensures proper operations of equipment for:

  • Installation
  • Configuration
  • Testing
  • Inventory and assignment
  • Maintenance
  • Fault detection and resolution
  • Security
  • Fraud collection, and
  • Fraud detection

OSS applications are designed to do their job on multiple vendor devices, ensuring consistency is maintained and network management processes are streamlined. OSS is used to manage the complexity of network planning and service design by using templates, rules, and step-by-step processes to guide users.

The course also focuses on Core Operational Processes like CRM, Service Management & Operations, Resource Management & Operations and Supplier Partner Relationship Management.

The learning includes Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance.

Product Description

Basic understanding telecommunication network.

Recommended: Course on Telecom Network Architecture

 


Engineering students or people interested to learn more about ICT Operations.

  • Operations of a Telecom Service Provider
  • Basic function of OSS/BSS
  • Core operational processes and its functional components
  • Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance
  • DPI, Policy Management, Data Sharing
  • OSS
  • BSS
  • Functional relation between OSS and BSS
  • Vertical Operational Processes
    • Operations Support & Readiness
    • Fulfilment
    • Assurance
    • Billing
  • Horizontal Operational Processes:
    • CRM,
    • Service Management & Operations
    • Resource Management & Operations
    • Supplier/Partner Relationship Management.

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