Operation Support System – OSS

(89 customer reviews)

$17.34

Operation Support System : In simple words, OSS is a set of systems used to support day to day activities of a telecom service provider which includes order management, service management, network management and billing systems. These support systems are put in place to minimize the providers operating expenses and at the same time, optimize or enhance the system performance, productivity, and availability.

Operation Support System ensures proper operations of equipment for:

  • Installation
  • Configuration
  • Testing
  • Inventory and assignment
  • Maintenance
  • Fault detection and resolution
  • Security
  • Fraud collection, and
  • Fraud detection

OSS applications are designed to do their job on multiple vendor devices, ensuring consistency is maintained and network management processes are streamlined. OSS is used to manage the complexity of network planning and service design by using templates, rules, and step-by-step processes to guide users.

The course also focuses on Core Operational Processes like CRM, Service Management & Operations, Resource Management & Operations and Supplier Partner Relationship Management.

The learning includes Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance.

SKU: N/A Category:

Operation Support System Course Pre-requisites

Basic understanding telecommunication network.

Recommended: Course on Telecom Network Architecture

Target Audience

Engineering students or people interested to learn more about ICT Operations.

Course Outline

  • Operations of a Telecom Service Provider
  • Basic function of OSS/BSS
  • Core operational processes and its functional components
  • Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance
  • DPI, Policy Management, Data Sharing

After completion of the course, you will be able to explain:

  • OSS
  • BSS
  • Functional relation between OSS and BSS
  • Vertical Operational Processes
    • Operations Support & Readiness
    • Fulfilment
    • Assurance
    • Billing
  • Horizontal Operational Processes:
    • CRM,
    • Service Management & Operations
    • Resource Management & Operations
    • Supplier/Partner Relationship Management.
Course Type

89 reviews for Operation Support System – OSS

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    good material

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