Since cognitel.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is bought. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
non-delivery of the courses: due to non avaiability of the lab equipment, courses content and cancellation of the courses due to any technical issue or any unforseen cicumstances.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our courses.